Microsoft has introduced Dragon Copilot, the first unified voice AI assistant that will transform clinical workflows and healthcare operations. Dragon Copilot combines the trusted natural language voice dictation capabilities of DMO with the ambient listening capabilities of DAX, fine-tuned generative AI, and healthcare-adapted safeguards.
For independent software vendors (ISVs), systems integrators (SIs), and cloud solution providers (CSPs) this presents an invaluable opportunity to expand your Microsoft Cloud for Healthcare offerings by delivering enhanced experiences and outcomes across care settings for providers and patients.
Here are four key features of Dragon Copilot that are shaping the future of healthcare and enhancing your Microsoft Cloud for Healthcare portfolio.
1. Streamline Documentation with New Levels of Customization
Gone are the days of cumbersome documentation processes. Dragon Copilot uses the latest AI models to swiftly produce accurate and consistent documentation. Clinicians can use multilanguage ambient note creation, automated tasks, personalized formatting, dictation, speech memos, editing, templates, AI prompts, and more in one interface. This efficiency enhances the clinician's workflow and allows for tailored customization that meets specific healthcare needs.
With these ambient AI capabilities, organizations have already realized significant outcomes, with clinicians reporting five minutes saved per encounter1 and 70 percent of clinicians reporting reduced feelings of burnout and fatigue.2
2. Access Surface Information Without Leaving Your Workflow
In healthcare, time is of the essence. The embedded AI assistant functionality empowers users to access and customize critical medical information without interrupting their workflow. Whether querying notes, retrieving medical data, or receiving encounter recording suggestions, clinicians have valuable insights from trusted content sources right at their fingertips. For Azure partners, this presents an opportunity to position your solutions as indispensable resources that facilitate more efficient and informed clinical decisions.
3. Automate Tasks with a Single Click
Dragon Copilot provides AI order capture during clinical-patient conversations. It allows clinicians to automate clinical and non-clinical tasks with just a click. From summarizing notes and diagnostic evidence to drafting referral letters and after-visit summaries, this technology saves time and streamlines workflows. And it’s all built on a responsible AI framework and a foundation of trust.
By incorporating Dragon Copilot into your offering, Azure partners can significantly enhance the operational capabilities of healthcare providers, making your solutions more attractive and competitive.
4. True Anywhere Access and In-App Support
With Dragon Copilot, clinicians can access tools from anywhere—whether through a web app with no client installation or dedicated mobile and desktop apps with enhanced features. Its seamless integration into supported Electronic Health Records (EHRs) further amplifies workflow efficiency. The availability of comprehensive in-app training and virtual product support ensures that healthcare organizations maximize their investment in AI.
Microsoft’s Dragon Copilot is not just an AI innovation—it's an opportunity for Microsoft Azure partners to accelerate and scale your software innovation, and reach customers everywhere through the Microsoft commercial marketplace. By integrating Dragon Copilot into their product offerings, Azure partners can help healthcare organizations streamline documentation, promote clinician well-being, increase efficiency, improve patient experiences, and drive financial impact.
Read the full corporate press release here to learn more about Dragon Copilot and how it can impact your offerings.
1 Microsoft survey of 879 clinicians across 340 healthcare organizations using DAX Copilot; July 2024.
2 Survey of 413 patients conducted by multiple healthcare organizations whose clinicians use DAX Copilot; June 2024.